Case Study: Shopify

Building Better Communicators at Scale

How Shopify trained 300+ designers across the globe to share ideas with clarity and confidence

The Challenge

Shopify needed immediate public speaking and communication training for over 300 UX/UI designers located around the world. Live sessions across time zones weren’t practical, but the company needed a consistent, scalable way to equip its design community with the skills to communicate ideas clearly and persuasively.

We developed a three-part asynchronous digital training series with a Q&A component to combine flexibility with interactivity.

  • Bite-sized modules that designers could complete on their own time

  • Practical exercises to apply skills directly to their work

  • Q&A sessions to reinforce learning and answer real-world questions

  • A repeatable framework for delivering compelling presentations company-wide

Our Approach

The Outcome

  • Global Reach

    300+ designers trained across time zones

  • Consistent Skills

    A shared framework for presenting ideas clearly

  • Sustainable impact

    Practical tools designers can use in any presentation setting

    .

In their words:

  • “Digestible and valuable! I learned how to better connect with the audience and give compelling presentations.”

    -Shopify UX/UI Designer

Why it matters

For product and design teams, great ideas only have impact if they’re communicated clearly. By scaling communication training across a global design community, Shopify ensured its designers could present their work with confidence, connect with diverse audiences, and strengthen collaboration across the company.

👉 Let’s talk about scalable communication training for your organization.